Privacy Policy


What information do we collect?

We do not collect personal information from you when you visit our website. When you contact us by e-mail you may give us your name, address, telephone number and other information.

We do not use this technology to get any personal data against your knowledge or free will (i.e. automatically recording e-mail addresses of visitors). Nor do we use it for any purpose other than to help us monitor traffic on our website, or (in case of criminal activity) to cooperate with law enforcement. You may visit our website anonymously.


What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

To process transactions: your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering service requested.

To send periodic emails: the email address you provide for us to contact you, may be used to send you information and updates pertaining to your pet, in addition to receiving occasional company news, updates, related service information, etc.


How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you provide your personal information. These include reviewing our data collection, storage and processing practices and security measures to guard against unauthorised access to systems where we store personal data.


Do we use cookies?

Yes, we use cookies – please see our cookies policy for more information.


Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.


Online Privacy Policy only

This online privacy policy applies only to information collected through our website and not to information collected offline.


Your consent

By using our site, you consent to our website privacy policy.


Changes to our privacy policy

If we decide to change our privacy policy, we will post those changes on this page.


Contacting us

If there are any questions regarding this privacy policy you may contact us using the information on the contact page.


Our cookies policy for protecting your online privacy

This website uses cookies, the only cookies that are on this site is First Party Cookies (First party cookies are cookies that are set by the site itself and can only be read by this site. They are commonly used for the functionality of the site) – if you do not want cookies placed then please disable cookies in your browser.


Cookies set by third party sites

When you visit a page with content embedded from third party sites you may be presented with cookies from them. We do not control the dissemination of these cookies. You should check the relevant third-party website for more information about them.


Facebook, Instagram and our Website

No information will appear on these apps etc, ie photos of your pets etc without your express permission.


Offline Privacy

We will keep any paper-based information about you and your pets including your contact details confidential and will not trade, exchange or give these over without your permission.